Privacy Statement

Start 2 Finish Project Planning Ltd respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, store and protect personal data in line with the UK GDPR, the Data Protection Act 2018 and other applicable data protection laws.

1. Who we are

Company name: Start 2 Finish Project Planning Ltd
Registered office: Unit 2, Mill Lane, Newbury, RG14 5LE
Contact name: Mike Jackson
Email: enquiries@start2finish.ltd / mike.jackson@start2finish.ltd
Telephone: 01635 946 966 / 07720 247 014

2. What we may collect

name and contact details
business name and role
project enquiry information
billing and payment information
website usage information and cookie-related data where applicable

3. How we use personal data

to respond to enquiries and provide services
to prepare quotations, programmes, surveys and related deliverables
to manage projects, accounts and business records
to maintain security of our systems and premises
to comply with legal and regulatory obligations

4. Lawful bases

Under UK GDPR, we rely on contract, legal obligation, legitimate interests and, where required, consent.

5. Sharing data

We do not sell your personal data. We may share it with trusted service providers, professional advisers, or where required by law.

6. Retention

We keep personal data only for as long as reasonably necessary for the purpose collected, including to meet legal, accounting and operational requirements.

7. Your rights

You may have rights to access, correct, erase, restrict or object to use of your data.

8. Complaints

If you have concerns, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): https://ico.org.uk

9. SMS Communications

We may collect and use your mobile phone number to send service-related communications, including appointment confirmations, reminders, and project-related updates.

These messages are strictly transactional and are only sent to individuals with whom we have an existing business relationship.

Message frequency may vary depending on appointments or project activity. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP to any message or by contacting us directly. You may reply HELP for further assistance.

We do not share, sell, or disclose mobile phone contact information to third parties for marketing or promotional purposes.